GPS & Connectivity Jobs & Navigation Status & Delivery Safety & Updates Communication
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📱 Driver Module

The Driver Mobile App

A streamlined, mobile-first experience designed specifically for drivers on the road. Continuous GPS tracking, push notifications for instant job offers, a one-tap panic button, over-the-air app updates and driving behaviour monitoring — full visibility for you, full simplicity for them.

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Drivers sign in via the app The Taxi Fleet Assistant driver app is installed directly on your phone by your fleet administrator. Only admin-approved devices can log in — sign-in is handled inside the app, not on this website.

📡 Continuous GPS Tracking & Connectivity

The driver app maintains a continuous, reliable connection between your drivers and the dispatch team. Every position, every journey and every status change is captured and preserved — automatically, with no action required from the driver.

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Continuous GPS Tracking

Live location updates are sent continuously throughout every shift. Signal loss is detected immediately and the connection re-established automatically — no gaps in the journey record.

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Permanent Journey History

Every driver's full GPS trail is preserved permanently — available to admin for compliance, disputes or council investigations at any time.

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Push Notifications

Instant job notifications delivered even when the app is running in the background or the screen is locked. Drivers never miss a job offer.

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Battery & Signal Reporting

The app reports device battery level and signal strength to the dispatch console in real time so dispatchers can spot connectivity issues early.


Job Acceptance & Navigation

From the moment a job is assigned to the second it's completed, the app guides drivers through every step — no confusion, no missed details, no unnecessary complexity.

One-Tap Accept or Decline

Accept or decline a new job with a single tap. The dispatcher sees the response immediately on the console so they can reassign without delay if needed.

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Turn-by-Turn Navigation

Integrated routing takes drivers directly from their current location to the pickup address and then on to the drop-off — without switching to a separate maps app.

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Full Job Details On-Screen

Customer name, phone number, pickup and drop-off addresses, special instructions and expected fare — all visible on one screen before setting off.

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Go Offline / Go Available

Toggle availability instantly. Offline drivers don't receive job assignments. When ready, go available and jobs come through straight away.


Status Updates & Proof of Delivery

Keep dispatch in the picture at every stage of a job without picking up the radio. One-tap status updates and built-in proof of delivery keep everything documented automatically.

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On the Way

Tap once when you set off for the pickup. The dispatcher sees you're en route and the customer can be notified automatically.

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Arrived at Pickup

Tap when you reach the pickup point. Dispatch knows you've arrived and the waiting time clock starts if your fleet uses waiting-time charges.

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Passenger On Board

Mark the passenger as collected. The job status updates on the dispatch console instantly and the route to drop-off is confirmed in navigation.

Job Completed

One tap to close the job. The system records the completion time, calculates the final fare and automatically makes you available for the next assignment.

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Proof of Delivery — Photo

Capture a photo at the drop-off point. Attached to the job record automatically and visible to admin and dispatch immediately.

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Proof of Delivery — Signature

Collect a digital signature on the phone screen. Saved against the job record and available in admin reports straight away.


Safety, Behaviour & Over-the-Air Updates

The app protects your drivers, your vehicles and your reputation. A one-tap panic alert, driving behaviour monitoring and seamless OTA app updates mean your fleet stays safe, professional and always running the latest software.

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Panic Button

Tap and hold for one second to silently alert all receptionists with the driver's live GPS location, updated continuously until the situation is resolved.

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Driving Behaviour Monitoring

Tracks harsh braking, aggressive acceleration and sharp cornering on every journey. Reports available in the admin dashboard to protect your vehicles and your fleet's reputation.

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Over The Air App Updates

Push new app versions directly from the admin panel. Drivers update in seconds via a QR code scan or an in-app prompt — no app store delays.

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Device Security & Approval

Only devices approved by your administrator can access the driver app. Unauthorised hardware is blocked at device level, not just by password.


Communication with Dispatch

Stay connected to the dispatch team without taking your eyes off the road for long. Built-in messaging and broadcast announcements keep everyone in the picture safely and instantly.

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Receive Priority Announcements

Normal, High and Urgent announcements from the dispatch team arrive as push notifications. Urgent messages are flagged prominently so nothing gets missed.

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Two-Way Chat with Dispatch

Reply to dispatch messages directly within the app. No need to call in or use a separate radio — quick text replies keep the conversation going safely.

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Automated Customer SMS

Customers receive automated SMS when you're on the way and when waiting — sent automatically by the platform, nothing the driver has to do manually.

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Built for Mobile

Designed from the ground up for small screens and one-handed use. Large tap targets, clear text and a simple layout mean drivers can use it safely on the go.

Are you a fleet owner or operator?

The driver app is deployed and managed by your administrator. Set up your fleet and your drivers are ready to go in minutes.

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