What your receptionists can ask
- "Where is driver fourteen?"
- "Who is nearest to the station?"
- "Which jobs are running late?"
- "Is anything unassigned?"
- "How long will driver nine take to get there?"
- "What time does the flight land for that job?" Flight arrivals are checked against live flight information, not just the number written on the booking.
What owners and admins can also ask
- "Which vehicles have an MOT expiring soon?"
- "How much did we take yesterday?"
- "Any panic alerts?"
- "How is the fleet looking today?"
Money, payroll and compliance questions are available to admins only. They are blocked for receptionist logins.
It learns your local place names
Speech recognition often stumbles on local street, town and venue names. The assistant matches what it hears against places your drivers and customers actually use, and an admin can add a simple "heard as, should be" correction for any name it mishears. Every company's corrections are its own.
Safe by design
- Read-only. The assistant answers questions. It does not create, change or cancel bookings.
- Role-based. What it will answer depends on whether you are signed in as a receptionist or an admin.
- Your own speech engine. Speech-to-text runs on our own servers rather than a third-party voice service.
Part of a platform that runs itself
The assistant sits alongside automatic dispatch, booking validation, staffing warnings and automated SMS. Together they cut the amount of manual work your office does each day. You can also let customers book with the passenger booking app.
Try it free for 30 days
All modules are included from £12 per vehicle per month, with unlimited dispatchers, no setup fee and no contract. Start your free trial.
Frequently asked questions
Can the voice assistant change or cancel bookings?
No. It is read-only, so it answers questions but never creates, changes or cancels a booking.
Can receptionists ask about driver earnings?
No. Money, payroll and compliance questions are available to admin logins only.
What if it mishears a local place name?
An admin can add a correction in the Voice Corrections page, saying what it heard and what it should have been.
Can it tell me when a customer's flight lands?
Yes. It checks live flight information for the flight number on the booking.
Is the voice assistant an extra cost?
No. It is included in every plan, with no add-on fee.
Start your free 30-day trial
Every module, your full fleet, no credit card and no contract.